State Farm® Insurance Agent Bob Downes

"Bob has been our agent here in Agoura Hills and Westlake Village for over 40 years. He is knowledgeable, efficient and really looks out for his clients. Forget online insurance companies, you need an agent that can take care of business. We would give him 10 stars if they let us!"

"He has been my agent for many years now. He takes care of my personal and business auto as well as my home insurance. He has always been there when needed with any issue that has come up."

"Bob has always been the definition of service. He is always there to answer any of our questions or concerns. He is a big part of why we have been with State Farm for over 40 years."

"Bob is always very timely and responsive to all of our questions and insurance needs. He’s friendly, personable and has a ton of experience!"

"I have never had a better insurance guy in my life, and I'm almost 74! Bob makes it all easy and always reasonable. I have homeowners and auto insurance with him and it is absolutely the best coverage I could hope for!"

"I have been with Bob Downes for 40 years. Bob provides the confidence and expertise that you need when purchasing Insurance. Bob always looks out for my safety and highest protection in my coverage and policy choices. I trust him implicitly. Integrity, caring , Knowledgeable and honorable. Thank you Bob for all you do. Wishing a great 2023 for all."

"Bob has been our car and home agent for many (many!) decades, and has been exemplary in keeping us on track with appropriate coverage. He manages this with consummate professionalism leavened with a wry sense of humor, and talking to Bobby is never a chore. He makes himself easily available, and returns calls quickly. Armed with his years of experience, he has been loose-herding us through the challenges of California’s insurance system for years. We would not want to do so without him."

"Bob Downes is always on top of insurance issues, and initiates communication with his clients regarding current concerns. All this is done in a professional & friendly manner."

"We have been with Bob Downes for at least 25 years, and we are completely satisfied with the service we have received. He has given us his personal attention whenever we've needed it. I like being able to contact Bob and know he knows our insurance history and has our back."

"Bob has been my agent for more than 30 years. He has always been able to help with any issues I have had. He is simple the best. If I could I would give him far more than 5 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"I have received an outstanding customer service from my agent Bob Downes he is the reason for my loyalty to this insurance prompt service every time I had need it assistance."

"Bobby Downes is truly fantastic! I have been a loyal customer now for over 20 years and his exceptional customer service, punctuality and sense of humor are unmatched. I appreciate him and his solid smart advice immensely!"

"Bob Downes has been insuring me for over 30+ years. Both Cars and the house. He has totally taken care of me for over 3 decades. A couple fender benders here and there, No Problem. Always takes the hassle out of getting back on the road. I have a Dear friend in my Agent Bob Downes. He is the reason that I have stayed with State Farm...There are less expensive insurance carriers out there, but only One Bob Downes... Thanks for being you Bob! Frank McMinn"

"Our family have been with Mr. Bob Downes over 29 years. Bob is an outstanding Insurance Agent. He is witty, kind, caring, friendly, professional & extremely helpful. Bob gives excellent guidance & advice will go out of the way to offer help when you need it. You can count on Bob never fails to return your phone call. Thank you for the love, care & support provided all these years, we highly recommend Bob for all your insurance needs."

"Bob Downes has been my agent for about 25 years. He always returns my calls in a timely matter and is always very kind professional and helpful. Wether I've gotten into an accident, need insurance for my daughter or have a home insurance question, he's always available to help. I highly recommend him. In fact I always recommend him. J K Morton"

"Bob Downes (or as I call him, Bobby D) is the epitome of a professional and outstanding insurance agent. Which is why I have been with him and State Farm since 1998 - homes, vehicles, life - Bob offers expert advice and guidance on those areas whenever matters arose, but mostly it is his consistent high level customer service approach that makes him so outstanding. No inquiry is too small, and if any questions, he gets answers."

"I have remained a customer of Bob's for years and I credit that with his unparalleled customer service. Most insurance companies simply treat you like another policy holder. Not Bob. Through thick and thin, I’ve been able to rely on him to provide me with clear guidance as to what I can expect from my policies, as well as what policies make sense for my specific lifestyle. I can confidently say that Bob genuinely cares for his clients and goes out of his way to ensure you have a great experience. I highly recommend reaching out to him for any of your insurance needs."

"Bob Downes has been our State Farm Agent for decades . We were away from the house and needed a copy of our policy. 1 phone call to Bob and within 15 min it was done. Very happy with his prompt service As they say If Mamas happy everyone’s happy ! Thank you Bob"

"Bob is the best - we've stuck with State Farm due mainly to his service and attention. The guy makes them look good. If he switched, we would..."

"Bob has been my State Farm agent for over 30 years. In every interaction he had been professional, friendly, and responsive. Questions are answered promptly and the service could not be better!! He is what being a "Good Neighbor" is all about!"

"Bob is the best! Very reliable and communicative. He's also very kind and patient. Thank you for everything, Bob!"

"BOBhas always been a receptive and courteous person. You call, he returns it efficiently!! Questions? He either answers them immediately or will tell u he'll get back to you and he does! He helps with questions about the policy what do I need and why!! To sum it up!!!"HE'S the BEST!!"

"Amazing customer service orientated, gives quick responses and is very knowledgeable. He’s been my agent forever… thanks Bobby..:-)"

"Although I am an experienced editor, I frequently do not understand the content or intent of State Farm communications. Throughout the decades of being the coverage agent for our home and vehicles, Bob has always been accessible, prompt and efficient at translating a business letter or issue for us."

"Bob is a fantastic agent. Been supporting and looking after me and my family for over 25 years. Always there for me with great advice and recommendation."